Unspoken customer complaints can lead to unsatisfactory service, business loss and confusion for business owners and staff. By collecting live feedback, businesses can better address customer needs while efficiently allocating resources, boosting staff morale and driving ROI.
FeedbackNow helps businesses create best-in-class experiences for customers by tracking real-time feedback through customizable “Smiley” devices, 1-2-3 buttons and capturing other metrics like foot traffic and noise levels – which help employees address issues quickly and efficiently. The best time to wow customers is now, not when it’s too late.
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